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Frequently Asked Questions

What is the Digital Twin Hub?

The Digital Twin (DT) Hub is an online community for anyone interested in the development of digital twins.

What is the purpose of the DT Hub?

The DT Hub is the place where the digital twin community meets to share knowledge, agree common approaches and inform future standards related to digital twins.

Its ultimate purpose is to enable the vision of the National Digital Twin - a connected ecosystem of digital twins that will progress our society, economy, and environment through collective innovation.

The DT Hub is also the window to the National Digital Twin Programme, where we share what we are doing, seek feedback and maintain alignment with the community.

Our aim is for the DT Hub to be the most comprehensive online resource for all things digital twin – a reflection of the opportunities ahead for our online community to contribute to, engage with and refine the range of resources.

Why is the DT Hub needed? 

The DT Hub has been formed to accelerate progress towards the creation of the National Digital Twin by bringing people together who work in or alongside that ecosystem. It serves to connect those that otherwise may have never been connected and who share the same interests, sense of purpose and vision.

What are the benefits of being a member? 

As a member of the DT Hub you can:

  • Access exclusive content
  • Contribute to DT Hub discussions
  • Share content with the whole community
  • Showcase your work to the community
  • Join exclusive events and workshops
  • Create special interest networks
  • Join weekly Gemini calls
  • Receive a bi-monthly newsletter
  • Participate in community governance via the DT Hub Community Council
Do I need to be an expert in digital twins to join the community? 

No, the DT Hub is for everyone with an interest in digital twins. Our community is inclusive – even if you are just starting to gain an understanding of digital twins, the DT Hub is a great place to learn and connect with people doing the same.

I don’t usually participate in forums, what is there for me?

As a growing resource for all things digital twin, there is a lot more to the DT Hub than our online forums. We regularly publish a range of content including articles, case studies, blogs, and interviews with members of the community. Our events and workshops also help you to connect with likeminded members of the community. 

Are there any rules I need to be aware of?

When joining the DT Hub as a member, we ask you to agree to our Terms of Use and Community Rules. Please read the rules before signing up. 

How can I join? 

Click the Sign up button on the DT Hub home page or visit our registration page: https://digitaltwinhub.co.uk/register

How can I contribute to the DT Hub community?

One of the easiest ways to contribute is to use the reaction functions to show your appreciation for contributions made by other community members. The reaction icon is a grey circle with a white heart. When you click on the icon you’ll see a range of reactions to choose from.

You can make a more significant contribution to the community by creating new items of content or new discussion topics in the forum. When you are exploring the DT Hub, look out for green buttons with the words Add new or Start new. Clicking on these buttons will take you to a page where you can add information and submit it for moderation.  After moderation, your content will be shared with the community. 

Do I need permission to create or share something? 

We have built the DT Hub so that all members can share content using the green Add new or Start new buttons.  You don’t need permission to use these buttons.

We have provided information and further links to guidance on Security Mindedness. This forms part of our terms of use and should be considered when sharing any information with the community. 

All shared content goes through a moderation workflow. We strive to do this as quickly as possible, but during busy periods it may take a couple of days.

Can I promote commercial products and services on the DT Hub?

We have provided the Supplier Register as the primary place to promote products and services. You can add an entry to the supplier register by clicking the Add new supplier button at the top of the page.

You can contribute with case studies, articles and blogs to showcase your products and services using the case study register and the ‘Shared by the community’ area within the article and publication sections. Please note that these areas are not intended for sales-oriented material and must include the practical application of your products and services.

You may also use the community Calendar to advertise events and activities that you feel would be of benefit to the community.

Is there advertising on the site and how can I pay to advertise?

There is currently no advertising on the site.

Can I promote job opportunities on the DT Hub?

We don’t have a dedicated area for job opportunities. If your organisation has a current vacancy and you would like to promote it to the DT Hub community, we recommend that you share a post in the general discussion forum.

I’m not sure how to do something, what should I do? 

We have produced a set of how to guides to explain how to use the DT Hub. If you can’t find what you are looking for, please get in touch using the Contact us link at the bottom of the page.

Do you offer support for members that have recently joined the DT Hub?

Yes, we run a community onboarding session once a month. You can find and register for the session using our community Calendar.

Onboarding sessions are run by member of the DT Hub core team and focus on tips and tricks to get the most from your DT Hub experience. 

Something isn’t working, what should I do?

If you notice any part of the DT Hub that isn’t working, please let us know using the Contact us link at the bottom of any page.

I think someone is breaking the rules, what should I do? 

The DT Hub is a moderated community. If you feel that any content breaks the community rules set out in the terms of use, you can report it to the DT Hub moderation team for review. 

To report content, click the ellipsis (…) icon and select Report. 

I have an idea for a new feature. Is there a way to request this? 

If you have an idea for a feature you would like to see on the DT Hub, we would love to hear from you. You can tell us about it using the Contact us link at the bottom of the page.

More Questions? If you have a question not answered here, contact us directly or post in our forums. Contact us Visit forums
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